Friday, January 14, 2011

Bank Of America's Website Down


The Bank of America’s website has been down most of the time in the morning and there seems no sign of any progress towards fixing and restoring the website.
The Bank of America is responding to its users about this problem on Twitter “via @BofA_Help”. The website has not been responding for about 6 hours for some users. A BofA spokeswoman has said that these problems began for the Bank of America’s website since 4 a.m. PST.
BofA also says that there is not any time-table available yet for when the website would become normal. Twitter has been reporting about the this BofA website breakdown. At least one Twitter user forms his own theory that the website has been hacked by WikiLeaks’ advocates “Anonymous.”
Last year also, there are some examples like eBay’s, PayPal and MasterCard which faced the problem of ‘down websites’ after being targeted by groups supporting WikiLeaks.
There have many complaints been posted at @BofA_Help. About 4 hours ago, it began responding to those complaints. The responses from @BofA_Help have been exceptionally very standard so far. For example: “We are aware of the issue and are working to resolve it as fast as possible. Please accept our apologies” and “Online Banking Outage: Bank of America is working to restore capability as quickly as possible. We apologize for any inconvenience.”
But that is not enough to stop the load of complaints from users. It’s payday for many employed people and many are, maybe, trying to pay bills online or checking their balances.
But while Bank of America’s website is down, all this can not be done. Let’s just hope they get the website fixed as early as possible.

No comments:

Post a Comment